In business and networking, learning another person’s name is critical in showing respect and building a quality relationship. Relationships grow business, and growing business should (if business is done well) increase your profits. When you fail to remember a person’s name, it’s somewhat sending a message that you don’t deem them important. We remember the…
So often business owners ask me how I’ve achieved success and I believe too little credit is given to LISTS. I’m the first person to admit I’m a lover of lists. They do many things: Ensure you don’t forget something critical (obviously) A valuable tool in the planning process Focus you…
Not turning up. Needless to say you won’t be getting that job! So often you contact someone for a quote and they don’t respond or it’s over a week for them to respond. If you are flat out and don’t want work, consider downgrading your marketing OR consider putting on more staff to cover…
As a business coach and blog writer I often get asked why we need a business blog – so I thought I’d share with you the top reasons we all need blogs in our business: Read the 7 Steps you Need to Take to Grow Your Business. Why…
I saw this question on social media recently and thought, I’ll bet there are a few of you out there who would like to know the secret to great conversions. I personally grew a bookkeeping business from a garage to 5 locations around Australia and taught my team how to ‘sell’ without sounding like salespeople,…
How are you? “Busy!” seems to be the answer I get from so many business owners. In fact, we say it so often and frequently others around us think we’re so busy they don’t refer any work our way – thinking we’re too busy to handle more work. So often we maintain this frantic pace,…
The other day I just felt unsettled and unproductive and I knew instantly why. My office was a mess. I’ve had need to bring a heap of personal files back from the office to my home office and the place was cluttered. For me, a mess drains my energy. What a business coach…
As someone who does a lot of networking, I’m often offering people my help. It’s amazing me how often people make it hard for me to give this help. I can help you with your business. One perfect example is that I regularly offer to promote another business and ask…
When I talk to business owners, they frequently state they want to grow their business. They believe that to be successful they need more leads and more sales. However, I believe BEFORE you go about growing, ensure that what you are already doing is running really well and smoothly. It’s a statistical fact…
Please do not think “it will NOT happen to me!” because let’s face it, it happens to us all at one time or another. Backing up your data is a common one I see – I say it over and over and yet come across clients regularly who have lost everything. Disaster might be something…