Overcoming departmental silos is one of the major challenges faced by both medium and large size businesses. The silo mentality has long been a topic of board meetings over the last three decades but unfortunately, the issue has not been fully resolved. We’ve all heard the expression “the left hand doesn’t know what the right…
We work so hard in our marketing and bringing in the leads, but reality is that if you don’t have a reasonable conversion rate, then you’re just wasting your marketing dollars and losing opportunities. There are things we do that cause sales blunders, and we do not know it. To calculate…
Charities provide a well-needed service to many communities. Whether it’s about delivering meals to the elderly, raising awareness of the anonymous reporting of crime (Crime Stoppers, by the way, gets no funding from the Government), sheltering the homeless, assisting those experiencing domestic violence or any other number of groups – they are there to support…
Christmas is one of the happiest times of the year when everyone is busy celebrating and enjoying. We all put up the decorations, pull out the carols on CD and get into social mode with parties, networking and other celebratory events. If we have staff, we show our appreciation with bonuses, gifts or parties. …
As a business coach, I’m always being asked what it takes to run a successful business. Hey, I’ve done it myself and grew a business from a garage to five locations around Australia. Here are my FIVE TOP TIPS to having a successful business which makes you money, is sustainable…
Often in business, we have the need to organise a networking event. Some are done super well and others, well, you leave thinking that was two hours in your life you will never get back. Make your event exceptional, enjoyable and effective for all those who attend. As a four times…
There are many times that you’ll find yourself having to work with others. It might be a Uni or school group assignment, a business project with a number of other parties, or in a work situation where there is team. Some people flourish in these environments and others just cringe at the thought of having…
Whether it be communication with prospects, with customers, with suppliers or team, I cannot stress enough the importance of good, clear and regular communication. If your business runs smoothly and everyone is happy, then you are more likely to be making money. Hence, there is a direct correlation between good communication and improved profits. …
Often called ‘seed funding’ every new business requires a level of start up capital. As an experienced business coach, two things I hear from new business owner about their new business, is that (a) they didn’t expect it to be such hard work, and (b) they didn’t expect it would cost so much to get…
Believe it or not, almost everyone negotiates every day of their life. “Mum, can I empty the bins when this program finishes?” is a negotiation. An employee asking for a pay rise is a negotiation. A person selling a product or service is sure to involve some negotiating. Naturally, of course, serious negotiations involve so…