If you are in business, or in management, you need to develop the art of negotiation. It’s in every part of our working day. A staff member wants a pay rise, or you’re trying to get a client’s business, or you’re shopping around for a new supplier. Negotiations are occurring every day. It isn’t…
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Learning how to write great blogs is really important for your business and for your website ranking. It’s one of the easiest (in my opinion) things you can do to improve your Google positioning and improve SEO positioning. It’s also a wonderful way to demonstrate your expertise and be seen. As we rely more and…
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Being in business can be hard work and if we are not on top of everything, then sometimes profits have a way of pulling a ‘Houdini’ on us and simply evaporating … so I wanted to share with you a quick (but effective) batch of financial tips that any business owner can implement. Read Do…
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Harvard Business has a study on goal setting. It says 83% do not have goals. 14% have plans but are not written. 3% do have written goals. I’d like to put emphasis on putting goals in writing where you can review it from time to time. With long-term goals we also have short term objectives.…
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Every successful business owner is dealing with stress in business. You may be stressed about time (or lack thereof), money, glitches in your processes and delivery, team or suppliers letting you down, customers not paying you … well the list could go on and on. Stress can even be the reason some people do stop…
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Wow, I wish I had a dollar for every time someone said they were overwhelmed about tasks to action, or to do list, or simply the number of emails in their inbox. It’s a real common dilemma for every business owner, regardless of your industry, trade or profession. Read How to Achiieve Work-Life Balalnce. …
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I promise I didn’t make up these customer service stats; they are in fact from the Capricorn Report. Whilst written in 1998, almost 20 years later, I truly believe they are all still relevant. Make 2017 different for your business. Customer service facts: 72% of clients feel customer service is very important.…
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I’m sharing with you an article about Sales Mistakes to Avoid I wrote for the Redland City Chamber of Commerce – Sales Mistakes to Avoid. We can have sales training with groups or individuals – especially with businesses selling a product or service. Call me on 0411 622 666 so you can achieve…
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As I coach businesses, this is a common goal – to achieve work-life balance. We often go into business to have a better life, yet find ourselves having to work harder, longer and deal with more stress. If we have families, especially young children, comments like “You love your clients more than me” are not…
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Do you ever feel you’ve been bullied, pressured or intimidated in business? It happens all the time, in various forms; bullying goes far beyond children and the playground. Maybe the word ‘bullied’ is a little strong, but it definitely happens. Sometimes we are pressured by clients, suppliers, competitors, staff or even salespeople. We get intimidated,…
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