Being in business can be hard work and if we are not on top of everything, then sometimes profits have a way of pulling a ‘Houdini’ on us and simply evaporating … so I wanted to share with you a quick (but effective) batch of financial tips that any business owner can implement. Read Do…
I promise I didn’t make up these customer service stats; they are in fact from the Capricorn Report. Whilst written in 1998, almost 20 years later, I truly believe they are all still relevant. Make 2017 different for your business. Customer service facts: 72% of clients feel customer service is very important.…
Do you ever feel you’ve been bullied, pressured or intimidated in business? It happens all the time, in various forms; bullying goes far beyond children and the playground. Maybe the word ‘bullied’ is a little strong, but it definitely happens. Sometimes we are pressured by clients, suppliers, competitors, staff or even salespeople. We get intimidated,…
Are you working with a licensed and legal business owner or operator? So often those using business services worry more about the price and less about the credentials of a business operator. I see people happy to use a non-licensed electrician or plumber, or don’t worry whether their tax agent is qualified. Here are 8…
It’s quite common that many businesses out there are making critical mistakes in their business marketing. So here are the top marketing mistakes you should be avoiding. How to do your due diligence. Top Marketing Mistakes to Avoid in Business: Not having a website. Some local business owners think they…
If you’re in business, then you need to effectively handle objections. Do you like objections? An objection can actually be a good thing. It’s not a “no” it’s a “maybe” and really, it’s the other person saying “I’m not convinced yet – but maybe I want to be – you’ve got another chance – convince…
Here’s an important business tip: Don’t clown around in business. Read Always Do your Due Diligence Here are 7 things you should NOT be doing in business: Bury your head in the sand. If you are struggling, not getting in new business, losing customers or struggling financially, then…
Selling a business isn’t as easy as you might think … and can be hard work, although the rewards can be substantial if you’ve built up a great asset. This article is working on the premise that you have taken all the steps to grow your business and prepare it for sale … and now…
As a business coach, I often have people come to me who are considering going into business. I’ll chat with them, do a business analysis and often play ‘Devil’s Advocate’ by asking many often challenging questions. I don’t want someone to go into business for the wrong reasons. Read Examples of How I’ve Made a…
Whilst an online store is a relatedly new concept, business owners by the droves are flocking to this concept. Unfortunately there are a few misconceptions about the ease of setting up an online store or business and quite often those without business or marketing nous don’t take the right action. Below are my top 20…