Whether it be communication with prospects, with customers, with suppliers or team, I cannot stress enough the importance of good, clear and regular communication. If your business runs smoothly and everyone is happy, then you are more likely to be making money. Hence, there is a direct correlation between good communication and improved profits. …
Often called ‘seed funding’ every new business requires a level of start up capital. As an experienced business coach, two things I hear from new business owner about their new business, is that (a) they didn’t expect it to be such hard work, and (b) they didn’t expect it would cost so much to get…
Believe it or not, almost everyone negotiates every day of their life. “Mum, can I empty the bins when this program finishes?” is a negotiation. An employee asking for a pay rise is a negotiation. A person selling a product or service is sure to involve some negotiating. Naturally, of course, serious negotiations involve so…
Small business enterprises these days are both co-owned and co-managed by real-life married couples. These husband-wife partnerships can be considered as positive experiences to strengthen the commitment to and the enjoyment of their personal and business sides. The accounts of these partnerships that established struggling and thriving businesses are ever-present in the industry. …
In business these days, IT (Information Technology) is a huge part of it. Gone are the days (even with tradies) that you don’t need a computer or tablet. Most businesses use computers for more than just ‘sending the occasional email’. We are becoming more and more reliant on IT and using it for everything from…
Most of the time, losing an employee, especially a great one, is not desirable for any business. It costs a lot to recruit and replace a person (on many levels) but sometimes it just happens. You may have sensed they were unhappy or perhaps it might be totally unexpected. In some lucky instances, a great…
Being in business is a positive thing. Having sales is a good thing. But getting paid is the absolute necessary thing for your business to thrive. Here are 21 ways to ensure you get paid: 1. Requesting a deposit amount from your customer when you sign the contract. In…
This is a serious subject! There are a number of ways a business can be held at ransom. I’m going to talk about what I perceive are the five top ones. Do not think it won’t happen to you. I’ve seen it happen to nice, smart, intelligent or experienced people. Sometimes it happens because we…
Business owners are hardworking and often have an exceptional work ethic. They don’t mind rolling up the sleeves and doing big hours. The negative of this is that often they have trouble winding down or switching off entirely. Over several decades, I’ve known the challenges of getting motivated to start, and then the ability to…
As a business coach, it’s interesting how many businesses I come across who don’t have many (or any) testimonials. I see nothing on their website or in their marketing. I ask if they have a process for consistently asking for a testimonial, review or recommendation and so often the answer is no. …