There are many skills that business owners (and salespeople) need and that is selling. Understanding the psychology behind a sale will give you a helping hand when it comes to successfully closing a deal, quote or transaction. Generally speaking, there are three main types of sales: Product selling where you focus on the product…
Being in business these days can really take its toll on you and be at times exhausting. As an experienced business coach, I’m working with a range of clients. Many business owners are absolutely worn out – dealing with staff shortages, supply chain issues, the whole quagmire that is vaccinations, not having enough work and…
One thing I’m often asked as a mentor, life coach and even business coach is how to curve one’s spending. When we want (or need) more money, there are generally two things we can do; earn more or spend less. I often talk (especially as a business coach) about how to earn more, but here…
A good sales process has many steps, and often for a busy business or a business where quotes take a reasonably large period of time, you want to ensure you’re quoting the right things. In other words, you want to pre-qualify a customer before you actually quote for them. Here are some things to…
Many employers were anti-working from home for their staff. Their logic was often that if staff are not at work, they won’t be productive. However, with COVID and lockdowns, many employers had no choice. They sent staff home to work … and I think many were pleasantly surprised. Many (good) workers are so much more…
For each of us, what motivates us in our work or business can be, at times, different. Are you motivated by challenges, or having lots of different things to do, helping people or making money (nothing wrong with that by the way), or something else? To maintain motivation, it might be about making an impact,…
Communication is a somewhat intangible thing, and yet it can be very powerful and effective. Communication covers so much, from team management, through to marketing and sales. Oil isn’t what makes a great business a well-oiled machine; excellent communication is. Below I’ve listed a heap of reasons why communication in business is so important. I’m…
I recently had a conversation with someone this week about work-life balance. Interestingly, that person’s perception of the subject was more about women and that it related more so to women. As a business coach, I work with clients on this subject regularly, but I have a different take on work life balance and I…
As a business coach (and someone who also operates an online store) this question comes up quite a bit. I’ve argued both sides of the question, but at the end, I’ll share my personal preference and that which I share with clients. Why you should not charge shipping The psychology of value. Let’s…
In all my decades of business coaching and helping clients with their marketing and sales, I’ve found that many business owners find that sales is quite daunting, and dare I say, scary. Sales however doesn’t have to be scary or intimidating or something you’d like to avoid like the plague. It can be very satisfying,…