With the release of an Artisan grants program (see link below), I thought it relevant and timely to discuss exactly what an artisan business is, and some of their challenges and differences from most other businesses. The word Artisan is French and means skilled craft workers who make or create items by hand. These…
Who wants to do business with (or work for) a cranky person? When it comes to doing business with someone, whether that’s a customer, supplier, boss or employee – the fact that they can do the job is important. The fact that the pricing is right is important also. But almost as important is whether…
For any business these days, our phones are one of our important tools of the trade. For some of us, we live on our phone and can do anything from it – especially if you are in business. I recently got the iPhone 8 (and love it) which got me thinking to how to best…
I think at some time or another we’ve ‘lost it’ or experienced someone in a business environment ‘lose it’ and display a degree of anger that just is not on. Displaying anger in your business can literally be deadly. Let’s look at how business anger is deadly…
I wrote an article for Soar Collective about being a female leader in business. As I said, leaders and entrepreneurs aren’t born… they are made by finding their way through the challenges around them. I, myself, was brought up with limiting beliefs. I was made to believe that as a girl I would need…
One of the most painful aspects of being in business is getting paid. If you’ve been in business more than five seconds and offer credit, then you know what I am talking about. There is everything from the “I’m not happy so I’m not paying” comment, right through to complete ‘ghosting’ where you are completely…
The face of the bookkeeping industry is hugely changing. The last 5 years have seen massive changes and I don’t believe those changes will stop, pause or even slow down. In fact, I believe they will accelerate. So what are those changes? The three main changes in the bookkeeping industry…
Many have heard this expression; but do we really understand what it means? I’m going to look at what it means to work ON your business (versus IN the business) and why it’s important as a business owner to work ON it. What exactly is working IN a business?…
There are multitudes of ways we can improve our businesses. The list is almost endless. Common areas are improving marketing, enhancing our sales techniques or lifting our customer service. There are other ways which can often very effectively improve business and I wanted to share those with you now: …
I mentor and coach a number of leaders in business, new managers and new owners. Often what comes up is the person’s lack of confidence in their role. One or two have even asked, “Am I a fraud?” Let’s look at how to build your confidence to become a great leader. …