When COVID-19 (COVID) first came in, it was understandable that some businesses could not cope, or had to change how things were done and do their best customer service. Whilst I have heard some businesses received a small amount of customer abuse, on the whole, people have been very understanding. However, what I’m seeing now…
As an experienced business coach, I am being asked a lot lately whether someone should start a new business in the current economic climate. This is an excellent question and I’m pleased people are considering things fully before jumping in. There is no simple ‘yes’ or ‘no’ answer, but rather, each situation (and person) is…
I see time and time again business relationships ending and ending poorly. When we start a new business relationship, we do look at how things will work whilst doing business with that person or company. We ask about how long it will take to set up, costs of course, how it will work and rarely…
What COVID-19 has not been something to be celebrating or even happy about, I always try to look for ‘silver linings’ and I think some positive learnings and experiences for business owners have come out of the first couple of months of experiencing COVID-19. Here are some things which we…
Current global affairs highlight more than ever the importance of diversification in business. Look at China’s actions of late which are impacting Australia’s barley and beef industries as one excellent example. One major customer decides to be difficult, pull the pin or use trade as leverage and the impact can really hit home. Consider the…
There seem to be two strong thoughts as to optimum management styles these days – manager or mentor. The first is the manager who sets targets, sets clear boundaries, monitors closely and ensures no one strays from the task at hand. They are clearly your ‘boss’ and keep a distance from their subordinates. The other…
Whilst I’ve written this article around Covid-19, reality is that these actions, strategies and principles apply at any time; whether you are experiencing troubling times or not. At any time cash isn’t just ‘king’ – it’s the whole royal family. Cash is like blood to the body; without it, your business won’t survive. Here are some…
I think it’s fair to say that today in a COVID-19 environment it’s a time of severity. Whilst this situation is in no way good, there are some positives which may come out of this situation. I am very much hoping that people will do business differently, or rather, I should say, better. …
In business, we often hear the usual response of “I’m sooo busy”. Yes, there are positives of being busy – having lots of business is great, of course, and most likely means you’re not desperate for work to keep the doors open. However, there are absolutely negatives of being too busy. In this article, I’m…
Times are certainly in flux and life at present is somewhat surreal. For those in business, I know many of you are struggling with the effects of the COVID-19 pandemic and that’s why I wanted to share with you some business coaching tips and positive business actions you can be taking at this time. …