A good sales process has many steps, and often for a busy business or a business where quotes take a reasonably large period of time, you want to ensure you’re quoting the right things. In other words, you want to pre-qualify a customer before you actually quote for them. Here are some things to…
In all my decades of business coaching and helping clients with their marketing and sales, I’ve found that many business owners find that sales is quite daunting, and dare I say, scary. Sales however doesn’t have to be scary or intimidating or something you’d like to avoid like the plague. It can be very satisfying,…
Some business owners really do struggle getting their team to help with the selling. There are a whole lot of reasons for this. But firstly, why should staff help with selling? Well, for a start, when we are working with existing customers, there is always an opportunity to sell and upsell. It doesn’t matter if…
If you’re a business owner, manager or someone who has a sales orientated role, chances are that at some time you’ll need to do an elevator pitch. It might be to pitch to a new client, or to tell someone at a networking event what you do. It might be to develop relationships at a…
Some service businesses, coaches, consultants and advisors are now leveraging their time by selling their training and expertise as an online course. It’s all very well to develop your course, create your content, make it look excellent and deliver great value – but you need to get it out there. You need to market your…
As a business coach, I am talking to business owners every day and there is definitely a stigma around the word ‘sales’ and about being a ‘salesperson’. Firstly, can I say ‘sales’ is not a dirty word! There is a mindset out there that business owners don’t want to be a salesperson because they draw…
Some business owners struggle to sell, let alone upsell. The upsell doesn’t have to be a ‘hard sell’. It also doesn’t need to be difficult. Did you know, that in a service-based business, once you do business with someone, all you have to do is ask? Offer an upsell and 50% (yes 50%) of your…
I saw another coach getting a hard time on social media recently in respect of her success and it’s certainly not the first time I’ve seen successful people getting bagged for their success. I’ve experienced it myself from time to time. Seeing that post on social media inspired me to write this article and share…
As a business coach, I’m frequently asked what the most important aspect of business is. Sure marketing is important, sales is important, knowing your figures is important. Being disciplined is important, as is having business knowledge and acumen … but when I really identify the one thing which is most important in business, I’ve got…
When it comes to business, we don’t just want to survive and hang in there by the skin of our teeth. We want to thrive. As an experienced business coach, I work with so many clients who want to do well, but just lack a little knowledge, know-how and experience to make it happen. Rather…