Sales (particularly for business owners) isn’t always about being a great ‘talker’ or ‘having the gift of gab’ but rather it’s often having a sales process and communicating well. As a business and marketing coach, I work with clients on all this (and more) to help them improve their sales skills. This is what I’m…
Introverts can be exceedingly successful, including doing exceedingly well in sales roles. Michael Jordan, JK Rowling, Bill Gates, President Obama and even Christina Aguilera who gets up and belts out a tune are all introverts. Introverts don’t automatically lack confidence or self-belief or have to be shy. Interestingly, up to 40% of the population are…
There are many skills that business owners (and salespeople) need and that is selling. Understanding the psychology behind a sale will give you a helping hand when it comes to successfully closing a deal, quote or transaction. Generally speaking, there are three main types of sales: Product selling where you focus on the product…
A good sales process has many steps, and often for a busy business or a business where quotes take a reasonably large period of time, you want to ensure you’re quoting the right things. In other words, you want to pre-qualify a customer before you actually quote for them. Here are some things to…
In all my decades of business coaching and helping clients with their marketing and sales, I’ve found that many business owners find that sales is quite daunting, and dare I say, scary. Sales however doesn’t have to be scary or intimidating or something you’d like to avoid like the plague. It can be very satisfying,…
Some business owners really do struggle getting their team to help with the selling. There are a whole lot of reasons for this. But firstly, why should staff help with selling? Well, for a start, when we are working with existing customers, there is always an opportunity to sell and upsell. It doesn’t matter if…
If you’re a business owner, manager or someone who has a sales orientated role, chances are that at some time you’ll need to do an elevator pitch. It might be to pitch to a new client, or to tell someone at a networking event what you do. It might be to develop relationships at a…
Some service businesses, coaches, consultants and advisors are now leveraging their time by selling their training and expertise as an online course. It’s all very well to develop your course, create your content, make it look excellent and deliver great value – but you need to get it out there. You need to market your…
As a business coach, I am talking to business owners every day and there is definitely a stigma around the word ‘sales’ and about being a ‘salesperson’. Firstly, can I say ‘sales’ is not a dirty word! There is a mindset out there that business owners don’t want to be a salesperson because they draw…
Some business owners struggle to sell, let alone upsell. The upsell doesn’t have to be a ‘hard sell’. It also doesn’t need to be difficult. Did you know, that in a service-based business, once you do business with someone, all you have to do is ask? Offer an upsell and 50% (yes 50%) of your…