Let’s face it, some of us are better at sales than others, but we were not always great and I’ll bet, even if you’re great at sales now, you’ve made some of these mistakes at some point. Perhaps even recently, when you’ve been rushed and not done what you know you should. So, whether you…
A good sales process has many steps, and often for a busy business or a business where quotes take a reasonably large period of time, you want to ensure you’re quoting the right things. In other words, you want to pre-qualify a customer before you actually quote for them. Here are some things to…
When it comes to ‘selling the intangible’ such as in a service-based business, it can sometimes be a challenge to convince our customers of our worth. This is where value comes into the equation and the value of expertise, knowledge and experience. First, let me share a story, and you have seen it before, but…
Not turning up. Needless to say you won’t be getting that job! So often you contact someone for a quote and they don’t respond or it’s over a week for them to respond. If you are flat out and don’t want work, consider downgrading your marketing OR consider putting on more staff to cover…