Picture an Emergency Room (ER). Staff rushing around everyone, blood leaking out and colouring the floor red, general chaos, panic, mostly reactive, not proactive. Somewhere out in the hallway are loved ones saying their prayers. You might lose the patient on the table any minute. Is your business like an emergency room? Read How to…
There is a fine line between being warm and friendly and overfamiliar in business. It’s true, familiarity breeds contempt and there are some cases where you need to behave appropriately. Let’s look at some different situations. Read 8 Great Reasons to Build Your Business Communication Skills. Here’s how you become overfamiliar in…
A company is best run by employees and contractors. The need to have employees is crucial in the way a business function. In order to function effectively, productively and to produce the best results, the employees are needed to run the company successfully. Your employees and the contractors you hire are, in fact, your biggest…
Here are my top five quick and easy tips for ultimately improving efficiency and your bottom line. Focus on what you do well. Use technology to streamline processes. Share your knowledge. Add FAQs to your website. The phone shouldn’t drive you crazy. You can find the full article I’ve originally written for Tsheets here.…
In business, there are smart ways to cut your costs and make your business more profitable, and there are foolish ways. As a business coach, I’m all for ‘trimming the fat’ when you are smart about it. Cut the right things and be clever on how you save your pennies. However, when you cut the…
One of a company’s greatest assets is its employees. Training an employee is one of the foremost factors that must be put into force in a business. Huge companies spend billions of dollars on training per year – to make sure their employees are trained to perfection to produce the best results in the workplace. …
Being successful in your sales meeting with a prospective client does not just end there. Why? The gold is in the follow-up. Many small business owners walk out of a sales meeting, away from a quotation job, or hang up from a prospective phone call and stop. Learn how to win clients through follow-up. Read…
You have stepped-up in your career from a regular employee into a manager. Congratulations! What then? Does your success in the organisation just end up there? Definitely not. You have just accepted the greater responsibility that requires a different set of rules, goals, and skill. This is another challenge to a certain extent of your…
Your business is only special if it really has something that makes it different or sets it aside from all other companies within the same industry. For this to be possible, consider the “superhero” factor that will make your business stand out from all the rest of the businesses. Read Sales is NOT a Dirty…
Business communication can take many different forms, ranging from verbal to written. Communication can be between employees within the same company, or between a company and its customers, suppliers and partners, or even with a business’ prospects. The reasons for business communication can also differ greatly, but it is usually intended for the benefit of…