In both business and life, we regularly have to deal with difficult people. That’s just life (and business). Often difficult people are out of our control; their bad behaviour, bad mood or unreasonable expectations are often not things we can totally control. However, how we respond – that we can control. Before I start…
It is a common misconception that businesses fail just because “it is inevitable” or because of “bad luck” or “it’s just the current economy”. We have heard of news about certain companies running out of money because competitors emerged and attained their customers, leaving them with no sales and no income. In fact, and this…
Making effective decisions is a valuable skill that every business owner or manager should improve. The decisions you make can have a significant impact on the success of your business. It’s important to approach them with careful consideration and a clear strategy. In this blog, I’m going to share my decades of business coaching experience…
The COVID-19 pandemic has reshaped the business landscape in unprecedented ways. Small businesses have encountered immense challenges and had to rapidly adapt to the changing circumstances. Between lock-ups, the need for additional precautions, staffing issues, supply issues … well, the hurdles have been substantial. I thought it was time to review what the impacts actually…
There are instances where we simply need to get money for our business in order to get it started, or to take it to the next level. It doesn’t take being an expert business coach to know that it takes money and time to get a business off the ground or expand. The more the…
No-one wants to kill their business, but sadly enough, there are many Aussie business owners out there, who are doing just that – often unintentionally. As an expert business coach, who works with a huge range of service-based (and e-commerce businesses), I see things every day that I need to redirect clients on and guide…
Yes, I know, some people will think that good manners, etiquette and behaving well might be a little old-fashioned, but sorry guys, I think it’s still very relevant. Etiquette used to be about how to set a table, or how to write a letter, but these days, it’s often very much needed when using technology. …
I love helping clients set goals. Whether it’s personal goals or business goals, having very clear and written down goals not only helps us know our direction, but we are more likely to achieve those goals. When you set goals you’re taking control of your life and your situation. You have clarity and direction. When…
As a business coach, I work primarily with service-based businesses as well as e-commerce businesses. Regardless of your business, improving your sales conversion rate is important. In this blog, I wanted to specifically look at improving your sales conversion rate on an e-commerce business website. Here are Some Tips to Get You Working On…
For some businesses, it’s getting a little quiet and a little harder to convert prospects into customers. For others, it’s busier than ever. Whilst my tips here are specifically geared to help the business which is finding things are getting tougher and harder, if you’re doing very well, still have a read. It’s all solid,…