Testimonials

Testimonials: A Business’ Best Friend

As a business coach, it’s interesting how many businesses I come across who don’t have many (or any) testimonials.   I see nothing on their website or in their marketing.   I ask if they have a process for consistently asking for a testimonial, review or recommendation and so often the answer is no.      …

Marketing rookie misstakes to avoid

Marketing Rookie Mistakes to Avoid

When it comes to marketing, your sales process or even sending through a quote, here are some pretty basic mistakes to avoid.  Yes, they are marketing ‘rookie’ mistakes; however I still see them happening time and time again, so thought worth mentioning.       Why does it matter?   Well, in your marketing, you are…

how much do you tell your staff

How Much Do You Tell Staff?

How much, and what you tell your team is important.   I see this often done badly; either too much information shared, or not enough.   How much do you involve your staff in the day to day decision making process?   Let me outline a few aspects for you. Always do your due diligence.     What…