Below is an article by guest blogger Rebecca Jo. As an experienced business coach, I cannot emphasize enough the importance of customer support. Another statistic is that we lose 68% due to a perceived lack of indifference – aka customer service. With decades of experience in business and helping other business owners, I know that…
What COVID-19 has not been something to be celebrating or even happy about, I always try to look for ‘silver linings’ and I think some positive learnings and experiences for business owners have come out of the first couple of months of experiencing COVID-19. Here are some things which we…
Times are certainly in flux and life at present is somewhat surreal. For those in business, I know many of you are struggling with the effects of the COVID-19 pandemic and that’s why I wanted to share with you some business coaching tips and positive business actions you can be taking at this time. …
A pandemic is upon us and it’s certainly affecting many businesses. Whether staff are absent, or clients are cancelling orders or you can’t get materials – it’s all the makings of difficult times for business owners. So what are my tips on resilience for those in business at present? Here they are… …