Published on 16 Nov 2013. Updated on 24 Sep 2025. Communication, and its needs, are obvious to human civilisation and were established some time ago. There are various modes of communication, but the ultimate motive is to convey the right message to the right person with the right meaning. With the modernisation and ever-changing…
For anyone in sales or business, you definitely will want to know why sales fail or fall through. To me, it comes back to two main factors – the salesperson and the buyer. Sure, the salesperson will have additional aspects affecting them, such as the branding and reputation of the business they work for, but…
Published on 15 April 2015. Updated on 3 February 2025. If you are an entrepreneur or self-employed, you will be very much aware that out of control overhead costs can make or break your venture. You cannot make overheads nil, as money needs to be spent to generate more money. This issue is even…
Your success is defined by the company you keep. It is true not only for life but running a business also. It does not matter if you are new or old in the business; the business alliances can be of great strength, provided you have chosen them well. To guide you to have the…
In both business and life, we regularly have to deal with difficult people. That’s just life (and business). Often difficult people are out of our control; their bad behaviour, bad mood or unreasonable expectations are often not things we can totally control. However, how we respond – that we can control. Before I start…
These really should not be a secret, and it’s out there. But hey, if I said “15 boring business things you’ve gotta do” you probably wouldn’t have even given this article a second look! Not that I think any of these is boring; it’s exciting when you focus on your business and grow a business…
Communication is a somewhat intangible thing, and yet it can be very powerful and effective. Communication covers so much, from team management, through to marketing and sales. Oil isn’t what makes a great business a well-oiled machine; excellent communication is. Below I’ve listed a heap of reasons why communication in business is so important. I’m…
Staff (or Team as we often call them) are often a major resource for a business. They can be a complete pain or can be an absolute pleasure to have and which definitely help improve our business. I hear people complain about their staff (and sometimes justly so) but sometimes I wonder if they either…
Whilst negative communication and even negative feedback is not something we want to experience; it is often the reality of today’s world. People are not always kind to each other. Their motivations are not always honourable and sometimes, people just don’t think before they speak. Sometimes they don’t even realise how badly they make another…
If you’re a business owner, manager or someone who has a sales orientated role, chances are that at some time you’ll need to do an elevator pitch. It might be to pitch to a new client, or to tell someone at a networking event what you do. It might be to develop relationships at a…