The COVID-19 pandemic has reshaped the business landscape in unprecedented ways. Small businesses have encountered immense challenges and had to rapidly adapt to the changing circumstances. Between lock-ups, the need for additional precautions, staffing issues, supply issues … well, the hurdles have been substantial. I thought it was time to review what the impacts actually…
Part of business is still networking; although a few years beyond the outbreak of COVID, it’s certainly a different world. In this blog (parts A & B), I’m going to cover: How to correctly shake hands How to shake hands with women How to avoid shaking hands (for health reasons) Hugging Online networking tips…
As a business coach, I’m passionate about business. But business isn’t just buildings, asset, profit statements and sales … it’s often about people. After decades of working with businesses and business owners, I know that a healthy business has a healthy team and a healthy business owner. Good health is physical, emotional and mental. After…
Below is an article by guest blogger Rebecca Jo. As an experienced business coach, I cannot emphasize enough the importance of customer support. Another statistic is that we lose 68% due to a perceived lack of indifference – aka customer service. With decades of experience in business and helping other business owners, I know that…
As six months dawn, we are definitely experiencing a new normal. It’s been six months and life continues, business (mostly) goes on and we settle into accepting this is life. I personally believe because the change was so quick, that we struggle with that change. One day we can go get our hair done, sit…
When JobKeeper likely ceases at the end of September, experts are predicting that 1 in 6 businesses will close, in what is being labelled the ‘September Cliff’. If you don’t want to be that one in six, then it’s critical that you take action now in order to avoid this. You want to ‘shore up…
When COVID-19 (COVID) first came in, it was understandable that some businesses could not cope, or had to change how things were done and do their best customer service. Whilst I have heard some businesses received a small amount of customer abuse, on the whole, people have been very understanding. However, what I’m seeing now…
Covid-19 has brought about a number of stimulus packages, concessions and even offers from other parties, such as CCIQ and Facebook. I have taken the time to provide relevant information for businesses (and to some degree for individuals) to help us understand where we stand, particularly in these trying times. Stay well! Check out…