Harvard Business has a study on goal setting. It says 83% do not have goals. 14% have plans but are not written. 3% do have written goals. I’d like to put emphasis on putting goals in writing where you can review it from time to time. With long-term goals we also have short term objectives.…
Every successful business owner is dealing with stress in business. You may be stressed about time (or lack thereof), money, glitches in your processes and delivery, team or suppliers letting you down, customers not paying you … well the list could go on and on. Stress can even be the reason some people do stop…
Wow, I wish I had a dollar for every time someone said they were overwhelmed about tasks to action, or to do list, or simply the number of emails in their inbox. It’s a real common dilemma for every business owner, regardless of your industry, trade or profession. Read How to Achiieve Work-Life Balalnce. …
I promise I didn’t make up these customer service stats; they are in fact from the Capricorn Report. Whilst written in 1998, almost 20 years later, I truly believe they are all still relevant. Make 2017 different for your business. Customer service facts: 72% of clients feel customer service is very important.…
I’m sharing with you an article about Sales Mistakes to Avoid I wrote for the Redland City Chamber of Commerce – Sales Mistakes to Avoid. We can have sales training with groups or individuals – especially with businesses selling a product or service. Call me on 0411 622 666 so you can achieve…
As I coach businesses, this is a common goal – to achieve work-life balance. We often go into business to have a better life, yet find ourselves having to work harder, longer and deal with more stress. If we have families, especially young children, comments like “You love your clients more than me” are not…