Published on 15 April 2015. Updated on 19 May 2025. Being prepared for an initial client meeting or a prospective client meeting is crucial. You have (usually) only one chance to make the right impression and be able to take the lead to the next step which is ultimately the sale. Here are…
Part of business is still networking; although a few years beyond the outbreak of COVID, it’s certainly a different world. In this blog (parts A & B), I’m going to cover: How to correctly shake hands How to shake hands with women How to avoid shaking hands (for health reasons) Hugging Online networking tips…
With COVID we have all learned and become more comfortable with Zoom. In fact, most people know Zoom and use it. Sure, there are still other apps and alternatives to Zoom, including Microsoft Teams, Skype, Google Meet and Go To Meeting – plus quite a few more. I’m no tech-head, but as an experienced business…
Well, in my view, the simple answer is NO! Here are some examples and why not doing these things will adversely affect your business. Good manners ARE relevant in business, although sadly are not always front and centre in some businesses. It starts with a simple please or thank you … but goes far beyond…
Now more than ever, virtual meetings are becoming more of a norm. I have found that more people are willing to meet virtually, whether that be for a business meeting, team catch-up, client catch-up or even an initial ‘meet and greet’. Whether you are using Zoom, Skype, Teams or some other system, many of the…
Believe it or not, almost everyone negotiates every day of their life. “Mum, can I empty the bins when this program finishes?” is a negotiation. An employee asking for a pay rise is a negotiation. A person selling a product or service is sure to involve some negotiating. Naturally, of course, serious negotiations involve so…
Being successful in your sales meeting with a prospective client does not just end there. Why? The gold is in the follow-up. Many small business owners walk out of a sales meeting, away from a quotation job, or hang up from a prospective phone call and stop. Learn how to win clients through follow-up. Read…
One of the simplest (and quickest) ways that a salesperson can fail is by not preparing themselves beforehand for a sales meeting. It is crucial, not just to portray the right behaviour and wear the right attire, but also to have enough knowledge about the person you are about to have a meeting with. This…